At Tracy’s Web Technology , we want you as a customer for life. This is a big claim but we believe that our customer relationships are the heart and soul of our business and we will work tirelessly to protect them.
We will do everything we can to make sure your website package meets your personal and business needs. If we believe that we can’t meet your needs, we will refer you to another provider who we know can do the job.
We understand that you may need your website yesterday. While we can’t travel back in time, we do guarantee to turn around your website within the minimum time of receiving your content.
We will be patient
We also understand that your web presence is just one component of your business and not always your highest priority. We won’t ever pressure you.
We will make it easy for you
We know you’re busy, so we make every effort to make the design of your website as painless as possible.
We won’t stop until you’re satisfied
Your website package needs to reflect your business both in content and presentation. We promise to continue to work on your website until you are completely satisfied. We won’t ever attempt to pursue you for ‘extras’ even if you want significant changes made to your site before it’s published.
Your website package is an investment and you need to be sure that you get a return. We guarantee to double your website traffic within four months of publishing your site. If we fall short of this, we will work with you until we double it!
We will be there for you – always.
Your web presence is a living being and you may need us to help you nurture it from time to time. We promise to be available to help you on the phone or by email.